How Do You Respond to a Breach in Policy? Five Suggestions
Situation: A company recently terminated their lowest performing sales representative. Prior to surrendering the company computer, the employee sent a goodbye email blast to the company and customer...
View ArticleHow Do You Set Appropriate Expectations? Four Suggestions
Situation: A CEO asks: How do you help people appreciate the difference between where they want to be verses where you need them to be? How do you help them understand the realities of career and...
View ArticleHow Do You Cut Excessive Overtime? Five Suggestions
Situation: A family-owned business has a family member on hourly pay who puts in excessive overtime. The cost of overtime significantly cuts into company profits. The CEO wants to cut back these...
View ArticleHow Do You Manage Internet Use by Employees? Six Suggestions
Situation: A CEO notes that the company’s employees surf the Internet during work – some excessively so. The CEO has visited other companies and noted very different behavior around surfing. Does your...
View ArticleShould You Conduct Random Drug Tests at Work? Seven Points
Situation: A company is in the skilled trades. When there is an injury at work, Workers Compensation does not cover the employee if they were using drugs or alcohol at the time of the injury. Should...
View ArticleHow Do You Optimize the Business Model? Four Suggestions
Situation: A company works on a project basis, and the CEO is concerned that the return per project is too low. She is looking for ways to boost the return per project without substantially increasing...
View ArticleHow Do You Control Insurance Expense? Four Options
Situation: A CEO has seen the expense of employee benefits, particularly the cost of health insurance, grow higher than the inflation rate in recent years. There are no indications that this will be...
View ArticleHow Do You Motivate the Team to Act Proactively? Four Thoughts
Situation: A company has developed a good team to support its projects. They work together well and demonstrate good work habits. However, the CEO wants to improve communications between team members,...
View ArticleHow Do You Improve Communications and Quality? Five Points
Situation: A company has a good team to support its projects. They work together well and demonstrate good work habits. However, communication between team members, and between certain team members and...
View ArticleHow Do You Preserve Exit Strategy Value as a Minority Owner? Five Points
Situation: A company has been in business for 38 years. The majority owner founded the company. One of two minority owners has obtaining her share position through sweat equity. Another minority owner...
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